Your privacy matters to us. This Privacy Policy explains how clubph collects, uses, stores, and protects the personal information of players in the Philippines — and what rights you have over your own data.
Your consent matters: By registering an account and using the clubph platform, you consent to the collection and use of your personal information as described in this Privacy Policy. This policy applies to all players in the Philippines who access clubph through any device or browser.
clubph ("the Platform", "we", "us") is committed to protecting the privacy and personal data of every player who uses our online gaming services. We understand that when you share your personal information with us, you're placing trust in how we handle it — and we take that responsibility seriously.
This Privacy Policy describes the types of personal data we collect, the purposes for which we use it, the limited circumstances under which we may share it, and the security measures we have in place to keep it safe. It also explains your rights as a data subject and how you can exercise them.
This policy should be read alongside our Terms and Conditions and Responsible Gaming guidelines. Together, these documents form the complete framework that governs your use of the clubph platform.
We collect personal information from you in several ways — directly when you register and use the platform, automatically when you interact with our services, and occasionally from third-party verification providers when required for identity and age verification.
OTP Verification: When you register or perform sensitive account actions, we send a one-time password (OTP) to your registered Philippine mobile number. This is used to confirm your identity and is never stored beyond the verification session.
We only use your personal data for specific, legitimate purposes directly related to operating the clubph platform and providing services to you as a Philippine player. We do not use your data for purposes beyond what is described here without seeking additional consent.
clubph does not sell your personal information to third parties. We do not share your data for third-party marketing purposes. There are, however, specific and limited situations where your information may be shared:
Any third party with whom we share your data is required to handle it in accordance with applicable data protection standards and may not use it for any purpose other than the one for which it was shared.
We take the security of your personal data seriously and have implemented a range of technical and organisational measures to protect it from unauthorised access, disclosure, alteration, or destruction.
Your role in security: While we work hard to protect your data on our end, account security also depends on you. Use a strong, unique password for your clubph account, do not share your login credentials, and log out after each session — especially on shared devices.
We keep your personal data only for as long as it is necessary for the purposes described in this policy, or for as long as required by applicable Philippine law.
For active accounts, your personal data is retained for the duration of the account relationship. After an account is closed — whether voluntarily or by the platform — we retain certain records for a period required to meet regulatory, legal, and anti-money laundering obligations. Transaction histories and identity verification records may be retained for up to five years following account closure, or longer if required by law.
Usage and analytics data that has been fully anonymised and cannot be linked back to any individual is not subject to the same retention limits and may be retained indefinitely for platform improvement purposes.
When your data is no longer needed and the applicable retention period has elapsed, it is securely deleted or anonymised in accordance with our internal data lifecycle policies.
clubph uses cookies and similar tracking technologies to make the platform work properly, remember your preferences, and understand how players interact with the site. Here is a summary of the types we use:
You can manage cookie preferences through your browser settings. Disabling essential cookies may affect your ability to access certain parts of the platform. We do not use cookies to serve third-party advertising or to track you across unaffiliated websites.
As a player based in the Philippines, you have rights over the personal data we hold about you. The following table summarises those rights and what they mean in practice:
| Your Right | What It Means |
|---|---|
| Access | You can request a copy of the personal data we hold about you at any time. |
| Correction | If any of your personal data is inaccurate or incomplete, you can ask us to update it. |
| Deletion | You can request that we delete your personal data, subject to legal and regulatory retention obligations. |
| Objection | You can object to the processing of your data for direct marketing purposes at any time. |
| Portability | You can request your data in a structured, machine-readable format where technically feasible. |
| Restriction | In certain circumstances, you can ask us to restrict how we use your data while a query is being resolved. |
To exercise any of these rights, contact our support team at [email protected]. We will respond to all verified requests within a reasonable timeframe. We may need to confirm your identity before processing a request to ensure the security of your data.
The clubph platform is strictly for players aged 21 and above. We do not knowingly collect personal data from anyone below this age. Age verification is a mandatory step in the account registration process — you will be required to confirm your date of birth and may be asked to provide a government-issued ID to confirm it.
If we discover that personal data has been collected from a person under 21, we will immediately suspend the associated account, delete the data, and take appropriate action in line with our Terms and Conditions. If you believe that a minor may have registered on the platform, please contact us at [email protected] so we can investigate promptly.
Parental awareness: If you are a parent or guardian in the Philippines and are concerned about underage access to online gaming platforms, we encourage you to use device-level parental controls and to have open conversations with young people about responsible online behaviour.
We may update this Privacy Policy from time to time to reflect changes in our practices, the services we offer, or applicable Philippine law. When we make material changes, we will notify registered players via their registered email address or through an in-platform notification before the changes take effect.
The date at the top of this page shows when the policy was most recently updated. We encourage you to review this page periodically. Continued use of the platform after an update constitutes your acceptance of the revised policy.
If you have any questions, concerns, or requests relating to this Privacy Policy or the handling of your personal data, please get in touch with our support team. We are here to help and will respond to all privacy-related enquiries as promptly as possible.
Email us at: [email protected]
When contacting us about a privacy matter, please include your registered email address and a brief description of your query so we can direct your request to the right team.
clubph is available to players in the Philippines aged 21 and above only.
Six ways we work to keep your personal information safe and handle it with respect.
All data exchanged between your device and the clubph platform is protected by SSL/TLS encryption. Whether you're logging in from Manila or Davao, your connection is secured from end to end.
We never sell or rent your personal information to third parties for marketing purposes. Your data stays within the clubph ecosystem and is shared externally only where strictly necessary to deliver the service.
Sensitive account actions — including registration, login on new devices, and withdrawals — are protected by OTP sent to your registered Philippine mobile number, making unauthorised access significantly harder.
We verify player identity using Philippine government-issued documents to comply with age requirements and anti-money laundering obligations. This protects both you and the integrity of the platform.
You have the right to access, correct, delete, and port your personal data. Submit a request to our support team and we'll handle it promptly — typically within a few business days after identity confirmation.
We keep your data only for as long as it is genuinely needed — whether to run your account, meet legal obligations, or resolve disputes. When that period ends, data is securely deleted or fully anonymised.
Your data is protected, your account is secure, and all transactions are in Philippine Peso. Register today and enjoy slots, live casino, fish games, bingo, and more.
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